[Audio] The Police Officer On Behalf Of Airtel – FIR, Threats etc

Never had airtel, never faced this, will share in case people have bad similar experiences.

I am going through something very similar right now, though it hasn’t escalated to this extent. Till now, I thought it might be a rogue dealer in Chennai. Sad that it’s much more widespread.

If you have the necessary time and resources, you should seriously consider going ahead with the litigation. Airtel badly needs a lesson in manners and morality.

Dont worry they are just bulling around.. even if they abuse or do whatsoever.. Just disconnect the phone.. the major extortion gangs have shifted to delhi.. but we shouldn’t care abt it.. as there will never be a case in mumbai or anywhere..

Ankur
Go to consumer court don’t leave these B****rds.

pls forward it to any news agency and make it a issue in public….

Airtel is the biggest suckers of all time. They employ such cheap tactics everytime. I have faced similar issues 2-3 times with Airtel. I had this experience with Airtel

https://www.facebook.com/note.php?note_id=175364019178590

I suggest u to immediately report it to ndtv pehredar. They r doing good work.

What happened after both the calls? I just gone through them both & man you did a great job..
But I am eager to know what happened after the call?

Did you get a call again? Did you pay?

Ankur, They are obviously repo men trying to strongarm you. Good thing you were able to pwn them. It’s Sad to see Airtel stooping to such levels. I had good experience with them few years back. When did they get so fucked up?

Haahahah it was funny which nonsense police officer had got so much time to explain the whole issue…god bless them…2 months ago I was wrongly billed for Rs 8345/- for post paid Airtel connection…I tried my best to explain them that this is not correct…and faced the similar issue from “Delhi Airtel Legal” as they said…my ears were deff to them and I said them that I will not pay them becoz am billed wrongly…and to my surprise they gave me 50% Discount and asked me to pay some 4k at the very moment I understood the whole situation…and just laughed at them n told them am not giving them even a single penny…and I have not paid till date and nothing has happened…

and dude dont be afraid it will take 10 years to settle your matter even if they go to court…and thats why they will never go to court coz court expenses for 10 yrs will become more than Rs 5000/- for them…hhhahahaha….

Damn!!

Serious Dadagiri it is.. !!

See the pay these public servants are responding..

I will definitely tweet and share this to let people know and reach your voice..

Do let us know if your Voice is heard.. We are waiting..

Sanjit Chohan
Udaipur

This is common practice with all Service Providers. Not long ago, I had a similar experience with Reliance, and the exact same thing happened. I was sweating myself, and in the end I paid the due amount and the calls stopped. I think its high time we start taking action against them.

I received a similar ‘extortion’ call on 10th April from a supposedly Reliance lawyer based in Delhi- the amount due was mentioned against my prepaid data card which I hadn’t used in 4 years….anyway prepaid means you pay and ten use so no questions of any dues….I am not one to be cowed down especially when someone tries to intimidate me by threatening action in an hour…so instead I tweeted about it …https://twitter.com/#!/sandygautam/status/189606653803495425 and many other such tweets as i was very upset…’ after that I never received a call either from the ‘lawyer’ or a ‘thana incharge’ till now, but am mentally prepared for that harassment now.

Annkur, I seriously recommend some action , a PIL or something and I vouch to give testimony if such case does happen. the mental harrasment these guys are causing is pathetic.

pls do keep me informed/involved.

Dude paste the cell number here from which you got the call.

This is with every company not only with airtel. They have recovery people who use such tantrics. Dont take tension till you receive any leagal written notice.

Well, Annkur, I’ve faced the same issue with Airtel. Same Delhi calling em and claiming to file an FIR. I was called thrice actually! Like you, I too called the helpline, they told me that they’d get back, well, as you can guess, they didn’t. I’m a student, who doesn’t have the patience or the maturity to handle it further (take legal action blah blah). So i’ll just ignore the calls as they come!

My doubt is why dont you clear the bill and then tell whoever calls later to get the fk lost.

Oye chill.

Standard procedure of recovery agents. 3 yrs back i was scared too for a one month delayed photon bill I got SAME CALL. You may choose to ignore and I would suggest to go for the consumer court / FIR / ombudsman (if you have that kind of time )

Happened with my uncle once.He shifted from airtel after that.He once received a call regarding outstanding bill and the guy on the phone told him that his property has been seized due to non payment of bill as per court notice and he is supposed to appear in court regarding the same as per the day and date told by that man.
The funny thing,there was no outstanding bill and the property they were talking about is the same we live in.
airtel s***s big time.

no. I don’t think it is appropriate to share the mobile number in public.

The same thing happened with me. Whilst they refused to address my complaint, I had these extortion people calling my phone every five minutes and the only way I could stop was to turn it off.

When they found that I wasn’t responding to their phone calls, they called all my friends from my itemised billing list and asked them to ask me to pay up. This takes it to an entirely different level, leading to breach in privacy.

Later, they emailed me multiple legal notices and threatened to take legal action (though nothing has happened)

Gud job Annkur in recording these .. I also received these spoof calls couple of months back for default in payments for Reliance which I had not as I had requested for the account closure … I was also scared … but Googling it a bit within minutes I understood that these are tactic calls by these stupid companies … next time they called up .. i told them to go ahead and file the FIR etc .. nothing happened afterwards .. fact is they don’t have customer care to resolve issues but they spend millions in hiring these gundaas ….

don’t worry b happy …

Hey,
Don’t know if this will help. I had a similar story with airtel, 3G bill of mine was 18,000 Rs. First, i cleared my voice calls bill which was around 1000 Rs. Told them i wouldn’t pay the rest since i hadn’t used it. Which is when they dispatched a “mediator” straight to my house. After hours of discussions and honest rubbish (i can probably write 20 pages easy on the stupidity that came out of his mouth) and a few subtle threats (“Mat bharo, dekho kya hota hai aapko… etc.”) which went on for 2 weeks, i finally managed to win the argument. Here’s how, Airtel keeps sending you messages alerting you about the usage, for me it was ” You have used 65% of your total 3G usage”, which apparently meant that i had exceeded the usage by 65% !!!!!
Now this was my wild card, when i brought it up first he said he cannot pull my sms’s sent to me from his database cause that needs a warrant. So i took a path saying they didn’t send me ANY alerts and that was airtels fault for failing to alert the user when usage exceeds. Hell they send alerts when i’ve crossed my voice limit, why not for 3G. One fine day he turned up with my entire sms’s from Airtel which had the said messages, i immediately took a snapshot and took me an hour to interpret them for him. They finally closed the whole case and i had to pay nothing extra. But i was lucky.

Always have a witness, a camera phone, a recorder in handy. Hope this helps. But please close this matter as soon as possible. Go to the airtel HQ in your region, shout, make a fuss till you get to speak to a higher official. The longer it stays with airtel, they higher the amount is gonna get.

Just tell em,since you have their numbers you will have your lawyer filing a case on them,under the Section 389:putting person in fear of accusation of offence, in order to commit extortion and Section 170:impersonating a public servant(in my case,I first had a lady call me and tell me she is calling from the high court, Delhi,I asked her if she is a court employee,and she said yes…she gave me the lawyers number,who’s filed the case. I could not make sense why would TATA Teleservice engage a lawyer to pursue a case against me in HIGH COURT that too for a meager sum of 500 Rs!!! It all seemed illogical! When I did get in touch with the guy I could hear the same lady behind..I called my lawyer and he gave me the above sections to throw back at them)..and when you tell em that you’ve figured out their modus operandi,it really ticks em off and they start getting abusive..until then they are just playing on your fears……!!!

Hi Ankur

I want to reassure you that this call is most definitely fake. And I can understand it must be a stressful time for you. But since you do have the numbers and this proof, you have a strong case.

Do not lose hope! Fight back! Who knows, maybe the court might decide that Airtel owes you money for all the trouble they caused.

Also, I don’t think this is Airtel’s fault directly (company can’t have a policy for this, officially). It’s the employers at fault. But due to Vicarious liability (employer is responsible for action of employee) Airtel is the one which will be sued.

Also can you post the numbers of these callers. I am sure at least a 1% of the people reading this blog will call them and pull them up.

Good work on recording . Even I have got called in 2007 saying that they were calling from Police Station but I knew they only called me as from their language

I had a similar experience with Reliance sending me a legal notice. I replied to it in writing and the matter ended there. We are often *way* too complacent about these sorts of things, though.

Have you tried – http://www.core.nic.in/Default.aspx or http://www.consumercomplaints.in/?

Iam also experiencing the same problem with Reliance Net Connect…. Every month from 10th to 15th I get call from Relaince asking me to pay the broadband bill… which is booked in the name of one female named Shobha… apparantly she had given my no. as reference.. Once I told the reliance people to discontinue the services if you are not getting the payment…. every month I have to go through the same situation.. asking them to discontinue the services…. what I dont even know any female named Shobha… who the f… is Shobha…..!!!

Can post this in http://www.lawyersclubindia.com/forum and get opinions from lawyers from PAN india

So I shared the story on my timeline and tagged Airtel India. They replied in post today with this:

“Hi Jatin, while Airtel uses collection agencies, we do not condone such practices. This is against Airtel policies and will be looked into immediately. Regards.”

Link: https://www.facebook.com/jatinsapra/posts/233470133433932

http://www.techtree.com/content/news/1137/reliance-broadband-users-allegedly-threatened-with-arrest-for-unpaid-bills.html

Similar case going on with me

I had same issue with Airtel, cops called me, I told them you didn’t solve my prepaid plan issue so I wont pay for my postpaid connection..and I didn’t play.

With me the so called lawyer went to the extent of calling people from my list of called numbers from my airtel landline asking them to lend me some money so that I could pay my bill. some of these were my business associates. he even called one of my friends (a frequent receiver of calls from my landline phone) and told him that his outgoing calls will be barred if he did not pay the bill on my behalf.

I complained to the Airtel ombudsman and only received a terse reply telling me to NOT email them again. these buggers are pathetic

This is a very common practice by many service providers in India – MOBILE companies use this largely.

I have had similar experiences with VODAFONE & AIRTEL.

They are shameless companies with no moral ethics to speak of. Dont ever get harassed or worried over these calls; just have some fun with them if you want to because THEY REALLY CANNOT DO ANYTHING AT ALL.

I know 3 individuals personally who’ve mentioned about arbitrary exortionist calls from Airtel.

All these 3 individuals had put in requests to disconnect their post paid mobile / broadband service connections.

Airtel did not disconnect the connection despite repeated requests and when the customers finally stopped using the services (which they had anyways requested Airtel), Airtel slapped massive bills on the customers, followed by such exortionist calls.

Absolutely horrible behaviour.

I have discussed these state of affairs (threat calls from telecom operators, one sided agreements being made to sign by buyers when they purchase flats from builders, no respite to people who suffer permanent damage due to doctors’ negligence in hospitals etc) with senior retired judges of courts in India.

Sadly, all of them have (of course on the condition of anonymity) told me that these telecom operators are above law. Indian legal system is absolutely incapable of delivering justice to retail consumers (YES!! Shockingly this was exactly what a retired CONSUMER COURT judge told me on a personal level).

When the legal system can provide safe harbor to a guy who on recorded camera proceedings shot dozens of people on Indian streets, giving shelter to such extortionists like Airtel is but a small offence.

But lemme show you the silver lining, let the Air- f^%^$g – tell or any other such dubious companies call you the next time. You just have to do the following things –
1. Ask hi to name the SHO of the police station from which he is calling.
2. Tell him you are recording the call
3. Tell him you will file a lawsuit against Airtel if he ANY information he tells you during the call is incorrect.

These asses will not call you again !

Jai hind

My friend had a similar experience with Reliance… They even managed to find the number of his nephew and called him up, telling that arrest warrant has been issued against him.. and all sorts of things

I had the same experience with Reliance telecom after I disconnected my land line. After almost an year, their lawyers started calling that I have a bill outstanding. I said that I have the receipt indicating all dues cleared, then how come you are saying so, and that too after an year. Then, two muscleman came home to collect the receipt – when I called the society security, and the reliance customer care. I dropped them a mail stating that such use of muscle will make me go legal route. And the next thing, they started sending me couriers from lawyers – the best part, all land-line phone numbers mentioned on the letters belonged to Airtel (when the office was supposedly of Reliance) and were non-existent.

I think all telecom companies go hand-in-hand in using muscle power and political/police links to harass and extort money from common man.

Not paying the bill can lead to legal action through court of law. But it is not a crime anyway. It is a matter between you and Airtel, and police has no role to play in this.
Obviously the call was fake.

Seen this happen, but from some scumbag supposedly representing Tata Indicom who was threatening a friend of mine. This was over a year ago, I think. Another time from someone calling on behalf of some other telco I cannot remember, but probably Reliance.

However, both of these callers did not demand extra ‘fines’. Just payment of the bill amount.

So the practice is fairly widespread by now. We had told these fellows to bugger off, and had demanded more information about the ‘advocate’ from Tees Hazari court. That shut them up.

What is it about Tees Hazari court? Plenty of out-of-work low end ambulance chasers buzzing around to participate in this rubbish?

Nevertheless, it is a beautifully thought out scam. Lawyers, Police and courts are stuff most people are scared shitless of. On top of that, the demand comes not from your native town or region, but from faraway Delhi. The thought of having to go to Delhi (which is what they demanded my friend do) and appear in court, etc. is almost certain to intimidate most people into paying up.

To whoever thought this up: Please, become the Finance Minister, or better still, the Prime Minister. This country needs someone with your intelligence at the top.

Just today I had some lady call me up from tees hazari court apparently – asking me to pay a bill that I had already paid and disconnected the connection eventually. It is Reliance. I think I am going to have some fun with this one.

Ankur – or anyone else in this group – if you are going to take some legal action + your offending company is Reliance + your offending person is a lady from tees hazari in Delhi – please contact with me as well. Perhaps we should join hands and take some action collaboratively.

If you leave a comment at this page I will get that update.

Thank you. Your words are my energy. I was scared, scared beyond imagination. But had to hold my nerve. The fact that I called back after making a excuse gave me time to prepare and record. That helped as well.

Not only AirTel. All telecom companies sub contract the collection of pending bills and payments to Debt Recovery agencies.
While the parent company may not even know the malpractices followed by the debt recovery agents. It is illegal and can be prosecuted in the court of law. Supreme court of India has already passed a ruling vide a circular few years back.

bro is in delhi today….

vikas puri bheju usko..lol

Damn….. these are the exactly same guys who called me in January 2012. But in my case they told me its for Reliance Broadband connection (which was never installed by Reliance in my premises). I remember the name, the voice & the tone of the two persons in these calls. The modus operandi was the same. First person called me telling me he is the SI of Vikaspuri Thana & he told me the exact thing for my dues showing false compassion. Then the second person spoke to me in the same authoritative & threatening way. We got into a heated argument after the alleged lawyer started raising his voice just like in the clip.

Thankfully I was not intimidated but just extremely angry & called the Reliance rep who was involved in me asking for the broadband connection. I scolded him enough & he settled the matter by a conference call with the fake lawyer.

I was not a customer of Reliance since the connection was never provided but the bills started coming & interestingly the bill was just of Rs. 500/- only. I can simply imagine the horror other customers went through & paid their disputed bills (sometimes a 2nd time) only to save themselves from the harassment of an arrest warrant & court case.

These guys forwarded my complaints and there was some impact at least.
Visit here to check what happened:

http://www.techtree.com/content/news/1195/techtree-impact-rcom-begins-contacting-customers-harassed-by-fake-arrest-calls

Visit here to register your own complaints if any:

http://www.techtree.com/content/news/1149/survey-have-you-received-calls-threatening-arrest-for-unpaid-bills-from-reliance

Regards,

Sumeet

Hi Annkur
if you have all the bills and documents and if u want to settle this please try Akosa. Their twitter id is @MyAkosha
They will help you to solve.
-Jagan

I too got a similar call from a guy saying he was at the Nashik Court and he threatened filing a criminal case against me under some section of the IPC if I wasnt present in Nashik within an hour.

I just googled for a while, and I came to know that it was Airtel’s bullshit, trying to make people pay their bills.

In my case, Airtel had billed even after I had returned their internet router and phone and cancelled the connection.

The cancellation procedure is quite tedious in the sense the customer actually get a confirmation call a month later after the cancellation, and they ask you if you want the connection transferred to any of your friends..

I asked them to check with one of my friends and they told him they couldn’t provide him the connection because they couldn’t lay the cable.. And all this while Airtel shamelessly bills me for around 4 months..

And a YEAR LATER, I get a call from “Madhya Pradesh Tourism” saying there is a post they want to send to me, and confirm name, address and a day later this hoax call.

This is a regular tactic by these mobile/broadband companies and such scrupulous practices go unrestricted as there is absolutely no valid mechanism to keep them in check. These so called lawyers, magistrates never call from an MTNL landline which is the biggest proof that they don’t call from a Govt premise as all the Govt offices either have MTNL or BSNL phone connections. Next time you get such a call, tell them that they be screwed and you are ready to take them on in court . I get telemarketing calls everyday from a number that shows ‘Airtel Nodal Officer’ on the screen. Such is the extent of their rampant abuse.

Thanks everyone,

I have posted an updated here: http://annkur.com/2012/05/update-on-the-airtel-incident/

Regards
Annkur

2007 – almost same case for a broadband number where my bill was inflated.. I was scared.. I live in Noida. Me and my wife went straight to Airtel office, remained rigid on the valid amount to be paid.. The threat was from a cellphone.. We wrapped up the case by paying the right amount which came up as some 200 rupees whereas they had asked for some 2-3 K if I remember right.. After I returned from the Airtel Office, I called the same number and told that “thana in charge” and “lawyer” – Bhaisaab, main Airtel office gaya tha aur aapko jaan ke khushi hogi ki maamlaa settle ho gaya hai. Mere 200 rupaye bakaya the jo maine pay kar diye. Aap apni tassilee ke liye Airtel waalon se baat kar lein.” to which he meekly replied – “Chalo ji, thee hai..hmmm”.. You just sit in the Airtel office and shout at the top of your voice so that every one hears and I GUARANTEE that you would come out a winner! Dont worry brother, youve done a great job of recording the audio, it was a journey down the memory lane for me!!

Same thing happened to me in dec. I was studying in Gandhinagar when I used some Idea post paid connection and forgot to pay 1000 Rs while leaving the town. After 4 years, someone calls my mom on her number saying that she is calling from some bank and need my details. My mom sincerely thought it is some genuine reason and gave my number and then the disaster happened. This ‘some police wala’ calls me up and says that there is a case on you under sec blah blah blah and you need to come to police station immediately. I was like what the hell! and immediately called my dad, strangely they had already called him and told him to pay 8k otherwise legal action would be taken. within 5 min my whole world turned around as that police wala starting harrasing me sayin that ‘aisi file banuga teri family ke against ki sare ke sare jail ke under honge’….n some lawyer who called my dad told him to pay the price within 15 mins….my father asked atleast give us 3 4 hourse so that i can arrange it…but he was like i dont have time for yor bullshit…in the meantime that police wala was calling me again n again n asking me my whereabouts….finally we paid 7 times wht i had to and got rid of them

I also faced same with reliance, but i paid immediately, i was scared due to “court matters” i don’t wanted to stuck into this matters.

It’s al about the story we are facing in today’s life. what will happen if list will be grow who are intantionally not paying by taking benifit of this rules. is our brucarcy, Administration & law are so update that can be prevent this limitation….

have shared a similar experience with call recordings here http://goo.gl/4fxo8 : Airtel Threatens Consumers with Court Case and Arrest .
have filed a legal complaint..

Hi Annkur,

I’m going through a similar experience myself.
On Friday many of my friends and also my parents received a call from an unknown number. They all were asked for my number. The person claimed to be from some courier company. He said he had some bank courier which can only be handed to me, and hence needed my number. My mom thought it was something important and hence gave my number to that guy.
When i tried calling on that number, it was diverted to some other number.
Yesterday i received a call from some other number claiming to be a lawyer in Delhi High Court. He said that Bharti Airtel has filed a case against me and that i have to appear at the Delhi Court. He said that Airtel had sent 2 legal notices at my address a few days back which i failed to respond to. When i said that i wont act unless i get a written communication, he abused me and the hung up the phone.

Thanks to your post, i realized that this is a scam.
Even i’m thinking on filing a case against Airtel in the consumer court.

Hii friends,

I have an issue with Airtel prepAid now, for 400 mb extra usage, they charged me 5500 rupees extra.
And I already warned them to activate 2gb plan but they failed to do the dame and this month I crossed 1.4 gb… For that they billed 5500.. when I escalated this issue, the back end team told me that they cannot reverse the amount.. and gave the escalation manager number.

How do I handle this issue, instead of activating 2gb plan they did 1mb n asking me extra charges..

Please help me friends

Regards
Priyahcutie@gmail.com

huh….faced the same situation by Reliance communication. so now i went ahead, filed a consumer case & sent them legal notice for which they have to reply me in 7days time… so cheap of reliance.

Hey frds dis same us hapening wid me too…i activated d plan for net ..bt dey didnt send me any mesage wen it exceeds d limit of free net use…i keep on using z i was not aware..n sudnly d bill came out 4 k n its alrdy 3 months i hvnt paid nw dey keep on calng at my frds no. n all d colegues to ask me to pay bill…n nw dey r askng fr 8k..z late fee…so vt shld i do knw…alrdy todayone of my frnd got d cl dat legal notice wil be isued against me..vt shld i do nww.

I had a similar experience today.
Got the call from Delhi and they demanded that I pay up in an hour else he would go ahead with proceedings in the Delhi High Court. “HE” claimed that he’s a lawyer in Delhi court and doesnt know English to speak with, as i’m not a good Hindi speaker.

going with the same issue with reliance. did you pay the bill? and can these telecom compnaies prosecute by law?

Such a big relief….
I just got a call from same bas****s.
They give me 30 mins only for making the payment against my dues which i didnt used as we shiifted to new location.
Inspite of mailing and calling to Customer care…no boby neither disconnect my services not shifted my existing connection to new location.
They kept charging monthly rental for 2 months…
The 2 advocates named Deepak k. Pandey(08271361499)and Mohanlal Desai(@ 07870388555) called me up few hours back.
and said the same story…
They were calling me from delhi but when i traced the nos. they were belongs to BIHAR state of Uninor operator.
They charged me some crime agains under section-123 IPC.

I never wondered that airtel would ever do this…
No i hate it like anything.

Guys be alert and need not to scared.

hello i have got the same kind of call from Reliance.
Some lady was speaking from Delhi Court and i was given a local advocate’s number saying that i have to talk to him.

I had applied for disconnecting the service on 8th may 2012 but they discontinued the service on 29th june and so they are charging for the time till 31st may. When i got a call from reliance after 20 to 25 days after 8th may i asked them why so late they said there was some fault in the company so could not call me on time. Normally it takes two days to respond.

So i have been charged for Reliance fault.

So what should i do ?

Yesterday i had also received the same type of call from Delhi , first some one lady called me and told me some number of an advocate that she had filed a suit against me and asked me to call her when i asked who is she , she replied from consumer court , then i called the number some lady against said that yes i m a lawyer and if u pay some 4500 in the Tata outlet of some number of Tata Proton then the case will be dropped . I asked her there is no such due from my side to any number but she insist to inquire from Tata . then i called my lawyer and asked what is this . he said relax it is a dubious call as many person got this type of call but i was not happy then i called one lawyer in Delhi he told the same thing and he said they might say that a fir had been lodged but u don’t worry its all fake . But still i was scared but some where i was thinking that no one lawyer would speak in this manner and though a lady in her late 20 wold never come to this profession as they voice were sound very clear and straight to the point as they had been trained like a call center girl.

I think we all should file a complaint against these people to stop others being harassed and pay off with their hard earned money.

The funny bit is that the voice over the recorded conversation sounds exactly of the same person who had called me. I guess this is one gang running this sort of racket. Any advice on what to be done will be greatly appreciated as this is bringing a very bad name to my deceased father.

Hi all…i am also facing the same problem with Airtel today they have crossed all the limits. The person Deepak is threating my father in mobile. I dont know how the airtel company got my fathers number. They tell them self as thees hazaree lawers.

Please suggest what to do ?

Got a similar call from so-called lawyer from 8862925056 on behalf of airtel.

Just like you I too had received such fraudulent calls on my mobile twice, first time from mobile number 9250209261 on 16.11.2012 at around 11.32am and second time from mobile number 8006079506 on 21-11-2012 at 11.36an from from a lady Ms. Ragini Singh introducing herself Police Sub-Inspector from Delhi Police who knew my name and other details and said that she has an arrest warrant in my name for the complaint lodged against me under section 138 of negotiable instruments act for a bounced cheque. On reviewing the matter I was sure that the lady who had called up is falsely posing herself as Police Sub-Inspector and seems to be a fraudulent person since she wanted me to settle the matter financially to stop the warrant being served. Earlier too on 24-07-2012 I had received similar call from the same mobile number from a person introducing himself as Sh. Naresh Yadav Police Inspector from Delhi Police regarding warrant under section 138 who too wanted me to settle the matter financially for not serving the warrant. Thus I am now confident that this is a gang of fraudsters who are into money making business by threatening the mobile users. I have registered a complaint with local police as also informed Commissioner of Police, Delhi about this matter and is awaiting their action.

Airtel broadband service and customer care sucks…. faced similar situation. Luckily they realized their mistake and relieved me. VERY HAPPY WITH ACT BROADBAND NOWWW

I had same scenario for last one hour.

I paid Rs.3000 on account of broadband connection which never existed.

Bharti is richer by Rs.3000. But lost a big customer. I pay ~ Rs15,000/ month for my Airtel mobile + my office Airtel lines!!

Today same thing happen to me. Someone called me and told that there is a warrent against you for not paying 1000 Rs bill for Tikona braodband. Pay it within 1 hour otherwise there will be a legel action against you. Thank God I go through your article.. Such a big relief for me….

Thanku so much ankur…God bless you…:)

Airtel dealers are also suckers! When i first bought airtel sim he told it will not be activated till i get first time recharge of rs 200 which i then found out is not necessary!!!

Hi,

i have also recived the threat call from airtel regarding my bill issue, on the morning one of lawyer from Delhi High court called me and threats me to pass the case to majiestrate within 1 hour, if i will not pay the bill. the amount he claimed me to 26,000 rs to pay the company and the leagal action against me.

could ou please suggest me , what to do now.

thank you for the article brother. i just got off a call from two different people supposedly from Delhi court asking me to pay my for a connection that i cancelled last year for which the entire outstanding was paid in full. i spoke to the customer care guys and they have no clue about these callers and he also informed me that he amount is still outstanding( 1228)i checked with my bank and they are saying that the amount has been taken out from my account by Bharti airtel ltd. these guys are constantly calling me and saying that they have put a hold on the file till 3pm and want me to pay that money. I politely told them to F#%@ off.

I too am receiving such threatening calls from Airtel. what happens if i dont respond to these calls?

I used Airtel Broadband (account Number 7005213076 and phone number 8042025063.) for several months in Bangalore.
I was out of station for two months and couldn’t able to pay the bill , hence the line disconnected in end of December 2011
After disconnection also they keep on sending bills through my email. In the month of April I got one e-mail from Collections.KK@in.airtel.com , Asking me to pay an outstanding amount of Rs. 4908.00
I got one call from customer care asking me to pay whole amount when I told her that I have not used after December as line was disconnected. Finally she told that if I will pay Rs.4000.00 then the matter will settled and I will receive one settlement statement.I paid 4000 through cheque on May 9, 2012 and I got one receipt No. 001130713.
I followed up customer care through e-mails and phone calls for settlement statement but I didn’t got any reply on that matter

On January 29th I got one call from a number 9266629713, person claiming that he is lawyer in Delhi District Court saying that there is a case registered against my name in Delhi by Airtel. If I want to close the case then within one hour I have to pay the due amount , I didn’t respond to that call again he called me on that day evening and asked if I paid or not if not I have to come to Delhi and pay the penalty of Rs.24000 and/or ligal action.

Again on yesterday i.e. 11th Feb I got a call from same number asking to make the payment before 5 pm today , else ligal action will be taken against case number 12116/2013 .
Today morning I got call from some other number.9873892427 ( Claiming Adv Arjun of Delhi dist. Court) and telling the same thing
Why should I pay more even after I have paid more for unused usage.
Any help with this regard to close this matter would be highly appreciated.
Please advice and help.
Calls/threats such as this causes immense stress to customers.

Similar story with Reliance.

I got a bill of Rs 39543 (Yes, thirty nine thousand+) for a broadband connection that I disconnected some 4 years back!
They outsource this cheating work to third parties, who in turn pester you with emails (most of them in a threatening tone)
This has happened with me and many of my friends. There is no use of talking with reliance people, they are complete assholes.

Some one should bring them to court. This is a national shame. UNReliance, cheating, and @#$@#$

below is the email I got

———————————-
Reminder Notice

WHEREAS M/s. Reliance Communications Infrastructures Ltd. Represented
by M/s Vision Business Solutions, Bangalore-560017. , as a settlement
agency & has instituted a petition against you for the recovery of Rs.39543
against.

A/C No. 10000010850xxxx : Service ID No. 1.3xxxx1127184E+18368408091456_X

(a) Outstanding Bill Amount : Rs. 39543

(b) Interest Accrued : Rs.

(c) Cost and other charges/expense : Rs0
Total : Rs. 39543
And you are hereby requested to contact +91 65699588/89 or respond to
their email services@vbsolutionsnet.com[1], or by a pleader duly
instructed and able to answer all material questions relating to the
petition, or who shall be accompanied by some person able to answer
all the questions to answer the claim; all the documents and other
materials upon which you intend to rely in support your defense.

Take notice that in default of your sincere reply on the outstanding &
make use of the credit cell of concern telecom office can hear your
side statement of not settling the above said bills.

To,
<name and address which is 4 years old and non-existent)
——————————————–

Yes, I was lucky today to talk to this fake lawyer. I did pay the ‘buggy’ bill today realizing that it’s not worth being tracked by these criminal minds for an amount of 650/-. However, I have also cancelled my airtel postpaid mobile connection and my another broadband connection today as a token of appreciation to their smartness. Thanks to the mobile number portability and other customer friendly ISP’s. Wish TRAI was like OFCOM.

Getting through to Airtel folks is next to impossible …where on earth are their helpline numbers for dongles on the website ….anyways have a disgusting experience to share , couldnt find a better way … i once used to own a Airtel dongle (9004637121) which rarely worked to its promised speeds and i finally i disconnected the service in Jan , paid 1070/- as a full and final . Surprise , surprise … get a call from a SI ( delhi Police , Sadar Bazar ) Rajveer singh that i have a outstanding due of Rs 535/- and i got to pay up in the next 1 hour or an FIR would be registred in Delhi !!..Call up mutliple support lines of airtel frantically , got hold of bill details etc ( for i had never received any invoices post my disconnection) …What are you guys upto …Airtel !!
a) how on earth did Airtel share my details with anyone outside Airtel .( isnt this a breach of privacy laws )

b) Normally, disconnection happens only when there is a zero balance on the account …. how on earth did they post a Rs .535 charge and for what ?

c) Still i may wish to buy in the fact that there was a charge applied of Rs 535 …why werent there any collection calls made to inform us of the outstanding and how did Cops come into the picture ( surprising that the cops in this country have the time to service you folks for collection calls !!)

I called the Sadar Bazar PS (PH 011 – 23512411)in New Delhi and spoke to the Station incharge there and there is no one by this name who is a SI or a SHO . indicating that it is a handiwork of your stupid company

Details from where the call came through

+91-8441061923

Details of the impersonator
SI Rajvir Singh
Sadar Bazar PS , New delhi

Advocate Rohan Khanna who supposedly “filed a case” for Rs 535/-

Regards
Arun