Why I will never buy Allen Solly again!

One of the greatest mistakes I ever made in my life was buy that blazer from Allen Solly before my Kolkata trip in Feb earlier this year (I didn’t blog about that trip). No the blazer wasn’t bad, it was good enough and at a hefty discount. I Like it

…but then I cant bear daily sms messages from the store in Oberoi Mall bugging me with offers like BUY 3 GET 1 FREE on Women’s wear ..!

  1. I never opted for this SMS spam
  2. There is no easy way to opt out of these irritating messages
  3. I only inquired for a blazer that was not in stock, and the store was supposed to call me when that is in stock. Instead I start receiving these buggy messages. That too daily, at times more than 1 message a day!

These irritating SMSes are one reason I prefer Cleartrip over Yatra aswell. Yatra.com bugs me (though not so often) with these promotional SMSes which I really don’t want.

And you already know why I will move out of Loop Mobile as soon as number portability comes in. I really feel its time we consumers should unite and boycott such irritating marketers  – TEACH THEM A LESSON!

Update June 14th: Sunday morning and I receive 3 messages from Allen Solly before 9AM. Too much for me to tolerate – Visited their Oberoi Mall outlet and conveyed my frustration to the staff there. They took my number and promised I won’t receive any more messages. No Sms, No longer a Allen Solly customer – CASE CLOSED!

5 thoughts on “Why I will never buy Allen Solly again!

  1. Well, I wish you can go from one brand to another and benefit!

    Unfortunately, at the core, I think, in India, we just do not have a customer -centric attitude. I have summarized the reasons why this may be the case, on the blog at http://blog.socialwavelength.com.

    Meanwhile, here is a story of my frustration with India Today. It is most times, NOT about the amount involved, but about how and why they take the consumer for granted.
    http://sanjaymehta.me

  2. Nice Rant, but a few questions that may probably help you put things in the right perspective.

    I never opted for this SMS spam = Did you specifically say so?/Fill in any register, book, asking them to call you for something? Then in all probability, did not read the fine print.

    Yes there is….Call the franchise/stop by the shop, ask for the TM/AM number & call up, most likely the threat of asking for the number, they will stop.

    AND the best way to do so is give a landline number – home/office, takes care of everything or maybe a dongle nos – which is the best:)

    Moving out may be a solution, provided you can guarantee that the others are better:) I can assure you they are the same.

    Consumers Unite, Boycott, take the onus & start at least….problem is nobody wants to see such things to a logical conclusion:)

    BTW @sm63 I think has a similar issue for India Today

  3. says

    1. They took the number and write in a book. Nothing printed on it. It was a general feedback book manually created.

    2. Yes giving a landline number was a possibility or I have alternate mobile nos for this purpose which I leave at office ( http://annkur.com/?s=BPL+sims+(yes+I+have+4) ). But I liked something so much that I wanted it and I didn’t want them to reach me directly (and probably thats why I am so badly hurt). I had a nice rapport with the staff on that day and I trusted that he would call back whenever that while blazer that I liked in the pic was available.

    3. I don’t think all are same. There are certainly better brands with good practices. A message once in a while is ok, but more than 5 messages a week is certainly Spamming.

    btw: The next time I visit Oberoi Mall, M surely gonna convey my frustration (and maybe in not a very polite manner) to them.

    I read about @sm63’s issue, that was to do with free gifts they give. I had similar issue with eBay.in, took 6 months of followup, but got the gift worth Rs 300. Worth the effort?

  4. Annkur says

    Update June 14th: Sunday morning and I receive 3 messages from Allen Solly before 9AM. Too much for me to tolerate – Visited their Oberoi Mall outlet and conveyed my frustration to the staff there. They took my number and promised I won’t receive any more messages. No Sms, No longer a Allen Solly customer – CASE CLOSED!